Action Science

[From Bruce Gregory (2003.05131626)]

Bill Powers (2003.05.13.0946 MDT

Bruce Gregory (2003.0513.0613)--

If you responded to my earlier query, I'm afraid I missed it. My model
of the thermostat/furnace appears to me at least to be a variety of
computed output control. Where have I gone astray?

I thought it was a joke. It is a computed output model, but you'd need a
computer to implement it. Real thermostats don't work that way, to my
knowledge. They can't perceive the things your thermostat would need to
perceive, or reason logically. You can try it out, but I think the cost of
such a thermostat would make it uncompetitive.

My only point was to suggest (too indirectly) that if we had encountered a
thermostat for the first time, we might conjecture that it did operate in the
way I suggested. And, in fact, we could construct a computational-control
model whose behavior was indistintinguishable from the behavior of the
thermostat. A PCT-based model would be conceptually simpler, but no other
basis would exist for derterming which model was "right" and which model was
"wrong."

[From Bill Powers (2003.05.13.1425 MDT)]

Fred Nickols (2003.05.13.1315 EDT) --

>For what it's worth, I can think of situations in which we could very much
>be said to be "planning and then executing" (e.g., in project management)

Let's get the accent on the right word: not "planning" but "action". We
certainly can make plans, but what we plan are perceptions we want to or
intend to get, not the actions by which we will, when the time comes, get
them. I can plan to go to St. Louis next week, but I can't plan to drive
there; I may get there by holding up a thumb beside my crapped-out car. The
best-laid plans gang aft agley, Robbie said, but he was thinking of planned
_actions_. If you plan in terms of reference conditions, you can ordinarily
leave the actions to be determined when the time to execute the plan arrives.

You need an incredibly predictable environment to succeed by planning actions.

Best,

Bill P.

from [ Marc Abrams (2003.05.13.1305) ]

[From Bill Powers (2003.05.13.0957 MDT)]

from an exchange with Rick;

[From Rick Marken (2003.05.12.2210)]

Rick:

>It looks to me like output computation theory (or "modern control theory"
if you like).

Me:

Nope. It's plain old Cog Sci.

Rick:
Cog Sci is the name of a discipline. Output computation theories (there are
several versions) are one class of theories within Cog Sci.

You state in this post;

Argyris clearly does have a theory (in my terms) about behavior: it is the
"Cog Sci" theory that we plan the actions we must take in order to achieve
goals or correct errors and then execute them.

Was Rick being nit-picky, accurate, or wrong, or are you being loose?

I think there's a great confusion going on around this word "theory."

By whom? I know what I mean by theory.

As I use the term, Argyris' Model I idea is not a theory; it's simply a

proposal

to the effect that people employ this set of four principles. That's a

fact

to be established by observation. If they do, they do; if they don't, they
don't. Unless I go out and check for myself, I'll just take Argyris's word
for it, or reserve judgement. But that's not what I think of as a theory.

To me, a theory is an _explanation_ of an observation.

Yes. That is why I consider his work a theory about human interactions, in
which he _uses_ a theory of behavior ( Cog Sci ) to explain those
observations ( interactions ) I believe his theory is accurate. I believe
the other theory he uses to explain his theory is wrong. He never tries to
explain the observations ( interactions ) other then to say it comes from
mental maps. This is _precisely_ why I feel we might be able to benefit from
his observations and he from us. He ( not him personally ) has observed over
5,000 people in a 25 year period. All with the aim of understanding intent
and how error (mistakes) shapes our interactions. Just as Rick see's no
connection, I see many connections to PCT. I will find out if my perceptions
are accurate or not. This question will not be settled over CSGnet.

What needs explaining about Model I and II is how a principle can influence

a person's

actions, and how a person can behave so as to be in accord with a
principle. You can't just look and see the answer to such a question. You
have to think up a model, work out its details, and test it against

samples

of behavior.

Yes. I agree and understand this. This of course being the view of a
theoritician.

To the theoretician, it doesn't matter whether people use one
set of principles or another;

Is this true of the researcher or practitioner? As a researcher, how do you
know what a "principle" is and how would you differentiate it from a
"system" concept if you did not have a pre-defined "set" of examples of each
to research?

any set will serve as an example,and the
model can be tested by seeing whether people behave in relationship to
those principles as the theory says they do.

This being true of course if the premise is true and the data used
accurately represents the data theorized.

If there's a difference
between the principle a person sees in his own behavior and the principle
he wants to follow, does he then alter some program or lower goal to make
the difference less? That's what HPCT says he would do.

Yes. This is as I see it.

HPCT doesn't care _what_ principles are involved.

You left out a word here. The HPCT [ theoritician ] doesn't care ... An HPCT
researcher _might_ be, and a practitioner, most definitely does.

Argyris clearly does have a theory (in my terms) about behavior: it is the
"Cog Sci" theory that we plan the actions we must take in order to achieve
goals or correct errors and then execute them. THIS is his "theory", as I
use the word.

No. I disagree. His theory is about _interactions_. He uses someone else's
behavioral theory to "explain" his "social theory".

This is the "computed output" or "plan-and-execute" model on
which Rick and I have commented. It has nothing to do with the set of four
principles that Argyris proposes; it would apply to any set of principles,
just as PCT would.

Ah! So here is the rub. I am interested in explaining the phenomena Argyris
has accumulated over the years. I think I can. Argyris's explanation of his
observations are inaccurate.

It simply isn't possible that the Cog Sci theory and PCT can both be
correct descriptions of how people work.

Who said they were? Not me. If you think so, please point me to the passages
that gave you this impression.

And it is only in certain limited circumstances that we plan at all before

acting.

Do you know what those "limited circumstances" might be? Have you tested for
them yet?

When you shave, you create
a perceived pattern of strokes in a roughly repeatable way that is
corrected and adjusted as you go -- what you actually do never repeats
twice, so how could you plan it?

It's your example, you tell me. What were you trying to demonstrate?, that
the phenomena of planning is an illusion?

Most of the time we correct errors when...

The key word here is most. I'm interested in what happens _not_ most of the
time. Can you explain that?

and as they arise, and have no way of predicting what disturbances will
occur, and therefore what actions we will take to oppose them. Imagine
trying to plan your steering actions before you start on a car trip, and
then simply "executing" them during the trip. It is not the movements that
would end up being "executed," but the driver.

No but I can certainly see myself planning a trip and what route to take and
when to stop for fuel and meals and what attractions I might want to see,
and then of course, adjusting for disturbances as they are encountered along
the way

I believe you'll find that the four principles are found in every single
person Argyris has studied simply because they are defined so as to fit
anything anybody does.

Actually this is not quite accurate. Argyris has been at this since the
early 50's. His first book was published in 1956. In 1974, he published with
Donald Schon _Theory in Practice_, which introduced his Model I concept and
the 4 principles. They have not changed over 5,000 people, and 27 years. A
pretty good track record.

There may be a deep reason for that -- the statement
that people try to achieve goals certainly has some deep implications in
PCT -- or there may be some heavy forced interpretation going on here, as
it does in Glasser's scheme where every single person can be proven to

have

the same five basic needs.

I'm sorry I missed something here. When was Glasser "proven" wrong? I don't
necessarily agree that those are the only five or if in fact those 5 are any
more or less important then any other 2-1,000 that might be uncovered. But
to say he is _wrong_, is to say that system level concepts don't exsist. or
intinsic variables don't exist. Again, he may be pedalling some half-truths
but don't hit him up on his "five basic needs".

Let's try to keep theories-as-explanations separate from
theories-as-proposed-observations. They're totally different things.

How would you like to talk about these things? It is clear what you don't
like. What would you like?, that is less clear to me.

Marc

[From Bruce Gregory (2003.0513.1727)]

Bill Powers (2003.05.13.1425 MDT)

Let's get the accent on the right word: not "planning" but "action". We
certainly can make plans, but what we plan are perceptions we want to or
intend to get, not the actions by which we will, when the time comes, get
them. I can plan to go to St. Louis next week, but I can't plan to drive
there; I may get there by holding up a thumb beside my crapped-out car. The
best-laid plans gang aft agley, Robbie said, but he was thinking of planned
_actions_. If you plan in terms of reference conditions, you can ordinarily
leave the actions to be determined when the time to execute the plan
arrives.

You need an incredibly predictable environment to succeed by planning
actions.

If you make the assumption that you cannot alter your planned actions on the
basis of new information, this is certainly true. However, I very much doubt
that those who think in terms of computed output would unnecessarily tie
themselves to unmodifiable plans.

Nevertheless the control of perception model is conceptually (and practically)
much simpler and preferable for these reasons.

from [ Marc Abrams (2003.05.13.1429) ]

[From Bill Powers (2003.05.13.1117 MDT)]

Rick Marken (2003.05.13.0810)--

Thank you Bill. But it was never my intent to embarrass Rick. I tried to ask
him questions so he might think about what I was saying, but It fell on deaf
ears.

Marc

from [ Marc Abrams (2003.05.13.1440)]

[From Rick Marken (2003.05.13.1115)]

Ah. So it was ignorance and not a lie. Sorry. I'm surprised that you are

not

familiar with this work.

No. I'm familiar with Tom's work. I am not familiar with anyone particular
paper of his. I have the ABS journal, I'll read about that specific paper.
Maybe Tom's work gives a better explanation that Argyris's. If so, why is he
not on the net. Surely if he understood why two people got into trouble with
each other he might have an answer on how to alleviate that.

I find it very amusing that you continue to support my arguments, even
though you think you are opposing me. Your actions ( in this case, your
words ) speak louder then your intent and it is amazing how blind you are to
it.

btw, Bill Bennett is a good man. You haven't been paying attention to me
lately. If you had been you certainly would not have tried to insult me
again. I always take it from where it comes, and in this instance it comes
from nowhere that concerns me. have a good day :slight_smile:

Marc

from [ Marc Abrams (2003.0513.1612)]

[From Bill Powers (2003.05.13.1222 MDT)]

What you're showing here is the other one, I forget what it's
called right now.

It's his espoused theory.

But in my opinion you misread what he was saying to you (am I right about
that, Marc?),

Yep.

Of course Marc is wrong about saying that PCT can't explain social
interactions, but that's a complicated subject and not worth fighting

about

at this early date.

Bill here are passages from two of my posts. Please show me where I say PCT
can't explain social interactions? I said, and will say again, and as you
said so nicely at the beginning of this post. PCT, so far, has a poor
explanatory record for human interactions. Maybe Tom's work will in fact be
a better explanation for the observed data then Argyris's currently is? Lets
take a look, and see if it is. Remember, Argyris's research was done with
some key PCT concepts in mind, unlike other social science and Psych
research.

1) Intent. Humans are purposeful entities.
2) We act to correct error ( mistakes )
3) We only know what we can perceive.

5,000 people over 29 years. It's worth a look.

from [ Marc Abrams (2003.05.13.1236) ]

Rick:

Just because you _say_ that PCT doesn't explain human interactions well

doesn't

mean that it doesn't explain human interactions well.

Me:
Yes, that is certainly true.

from [ Marc Abrams (2003.05.13.0859)]

Action Science is not based on PCT. He looked at interactions and
extrapolated to individuals, we look at individuals and extrapolate to
interactions, both theories can use some work in each others domain.

If you think PCT does a good job of "explaining" human interactions, just
look at the CSGnet archives for confirmation of Argyris's theory. For a
theory that explains human behavior we do a pretty poor job of interacting.

Marc

from [ Marc Abrams (2003.05.13.1638) ]

[From Bill Powers (2003.05.13.1250 MDT)]

Instead of calling the Model I idea a theory, why not just call it a
proposed observation of principles that people seem to use?

To long. How about a compromise. :slight_smile: I'll call it a PO for "proposed
observation". How's that?

Huh? Teaching your grandmother to suck eggs again?

You attending the Rick Marken school of communication? LOL

There's nothing magical about interactions as opposed to actions.

Yes there is. Maybe not in your model yet, but you'd have a tough time
convincing anyone who works with real people. Some how I feel that if I did
somehting and that did not affect anyone that it would ultimately have the
same effect as if I did do something that someone reacted to. There are
interactions between people other then counter-control.

What's missing from Crowd is any social intelligence. The entities have no
concepts of the existence or nature of the other entities (though in one
setup, entities can be given the goal of following another entity). That
would be harder to add, but it could be done.

What would you consider "intelligence"? Consciousness?, Awareness,
Principles and/or system level concepts? All or some of the above?

At one point McPhail thought
he had a programmer who would do it, but that fizzled out.

I'd sure like to have an "intelligent" computer.

At any rate, the same theory applies whether we speak of individuals or of
sets of interacting individuals.

Then why do the area's of sociology, social pschology, and psychology
exsist?

>Ah! So here is the rub. I am interested in explaining the phenomena

Argyris

>has accumulated over the years. I think I can. Argyris's explanation of

his

>observations are inaccurate.

Good. That's how I would like to see it said.

I'm glad we put this to bed.

>And it is only in certain limited circumstances that we plan at all

before

>acting.
>
>Do you know what those "limited circumstances" might be? Have you tested

for

>them yet?

Of course. A tracking experiment, or any experiment in which a joystick or
mouse is used to control the appearance of a display on the computer
screen, always includes at least one unpredictable disturbance which makes
it impossible to plan actions in advance (successfully).

I was asking when planning was necessary, not when it wasn't.

By extension,
planning action is impractical in any circumstance in which disturbances
are large enough that they account for the main part of observed behavior
(like standing up straight, where no actions have to be taken unless there
are disturbances). Planning can succeed only in an environment where the
effects of actions are almost perfectly predictable (where disturbances

are

absent or very small), or when the outcome desired does not have to be

very

exact to satisfy the controlling person (low gain).

Some how your model behavior does not square with my experience. If I make a
doctor's appointment for a month in advance, and keep that appointment at
the specified time, I have in fact followed a plan and achieved a goal. I
could not "predict" over the course of a month what might happen to me but
that usually would not stop me from making the appointment.

Even when planning is practical, what is planned has to be an outcome, a
perception, and not the action that produces the outcome.

Yes. Absolutely

There are always
disturbances acting to _some_ degree, and it takes very little disturbance
to make a significant difference when an action is simply repeated

blindly,

over and over.

I agree.

Good examples, but if you reflect on them you will see that each element

of

the plan is a _reference condition for a perception_ and not a goal for

the

_action to take_.

Agreed.

The route you follow is a consequence of your turning the
steering wheel right or left (or neither) at each intersection, but your
plan concerns which way you want to perceive yourself turning, not which
way you intend to turn the steering wheel.

Again, agreed.

Your plan is to see a nozzle in
your gas tank while you watch the numbers change, and to see the needle on
the gauge at F -- not to lift the hose and nozzle, move them, and stick
them in the tank, or ask your wife if she has the credit card, or use the
restroom.

Agreed.

If all the main events in the plan occurred by themselves, with no need

for

effort by you, you wouldn't produce any action at all, and the trip would
unfold by itself. But of course you have to act, because disturbances of
all sorts exist. You can't even just coast into a gas station when you run
out of gas -- if there's a headwind you will have to stop at a closer
station, and so forth.

Agreed.

Or a pretty stubborn man.

Could be. Maybe not. Why don't we find out?

To say that someone has not had a significant
change in his ideas in 27 years is not exactly an indication of an open
mind.

Oh, he's had plenty of new ideas. the Model I seems to have stuck.

If he sticks to his ideas that firmly, what do you think your chances
are of persuading him to change _anything_ in his approach?

About the same as changing yours.

You may well be
able to get something worthwhile from his writings, but it may turn out to
be a one-way process.

It might, so? I'm doing it for me not him. I hope he see's the value. I'm
not tied to it.

I have met only three people in my life who were
already well-known and successful in their own right, and who then turned
around and accepted control theory as their primary view of behavior:
Donald T. Campbell, Martin Taylor (who said "my theory is a subset of

yours"), and Phil Runkel.

Who knows Bill, maybe there will be a number 4. I don't know if Phil Runkel
spoke to Argyris about PCT. He said he was in contact with him, but has yet
to respond to my post and questions.

And at the moment I'm having similar suspicious about Argyris' 4
principles. Why not 3? or 5? or 350?

You are _totally_ missing the point here. It doesn't matter. Argyris never
said it does. He only says that these are the four he has consistently seen
in every person he has worked with and every transcript and audio tape he
has ever dealt with. Why is this so difficult for you to understand? He has
identified at least these 4. There very well might be others. there are none
less, at least according to his data. I'm done with this. If you don't see
any value in it fine. Are you interested or not? Do you want to explore
Argyris's data? If not, please don't waste my or your time with this
anymore.

I'll admit, though, that his description of how people pursue goals does
ring a little PCT-ish bell, even though he seems to think poorly of that
principle since it's part of Model I.

He doesn't think "badly" of model I, he just believes you can't resolve
certain issues, unless you put the greater good of others before yourself.
As control systems we know how difficult that can be. He knows it from his
research.

Are you in, or out?

Marc