PCT & Performance

[From Fred Nickols (2010.10.28.1205 EDT)]

I have a question of clarification about PCT as applied to human performance.

Disturbances are those other actors and factors that also affect the controlled variable. In human performance technology, these would fall under “Conditions.” But, in human performance technology, “Conditions” also includes factors that affect the behavior of the performer and that can impede, hinder or even help the person to perform/behave as necessary.

Let’s use the driving the car example. My aim is to stay in my lane. A side wind might be a disturbance. But what if you, a passenger, tug on my arm? You are interfering with my ability to steer and thus maintain lane position. Is that a disturbance to the car-in-the-lane controlled variable or is it a disturbance to some variable related to my behavior – perhaps “controlling for unimpeded ability to steer”?

I’m a little puzzled. Any help greatly appreciated.

Regards,

Fred Nickols, CPT

Managing Partner

Distance Consulting LLC

The Knowledge Workers’ Tool Room

“Be sure you measure what you want.”

“Be sure you want what you measure.”

[From Fred Nickols
(2010.10.28.1205 EDT)]

I have a question of clarification about PCT as applied to human
performance.

Disturbances are those other actors and factors that also affect the
controlled variable. In human performance technology, these would
fall under �Conditions.� But, in human performance technology,
�Conditions� also includes factors that affect the behavior of the
performer and that can impede, hinder or even help the person to
perform/behave as necessary.

Let�s use the driving the car example. My aim is to stay in my
lane. A side wind might be a disturbance. But what if you, a
passenger, tug on my arm? You are interfering with my ability to
steer and thus maintain lane position. Is that a disturbance to the
car-in-the-lane controlled variable or is it a disturbance to some
variable related to my behavior � perhaps �controlling for unimpeded
ability to steer�?

I�m a little puzzled. Any help greatly appreciated.

Regards,

Fred Nickols, CPT
Managing Partner
Distance Consulting LLC
The Knowledge Workers� Tool
Room

�Be sure you measure what you want.�
�Be sure you want what you measure.�

[From Dag Forssell (2010.10.28.0950 PDT)]

Bill Powers did exactly that when I drove him back to the airport in 1991
(See Ten Minutes at my site).

He asked me: “Would you like to see a really tight control
system?” – “Yes”.

So as I drove at 65 MPH feet away from the concrete divider on the
freeway, Bill pulled on my arm. Needless to say I resisted.

Runkel used this as an example in People as Living Things (without
attribution).

To me, Bill’s pulling was a disturbance, plain and simple.

Position in lane is a controlled variable at one level, position of
steering wheel a controlled variable at another level.

Best, Dag

···

At 09:09 AM 10/28/2014, you wrote:

[Martin Taylor 2014.10.28.14.50]

[From Dag Forssell (2010.10.28.0950 PDT)]

    Bill Powers did exactly that when I drove him back to the

airport in 1991
(See Ten Minutes at my site).

    He asked me: "Would you like to see a really tight control

system?" – “Yes”.

    So as I drove at 65 MPH feet away from the concrete divider on

the
freeway, Bill pulled on my arm. Needless to say I resisted.

    Runkel used this as an example in People as Living Things

(without
attribution).

    To me, Bill's pulling was a disturbance, plain and simple.



    Position in lane is a controlled variable at one level, position

of
steering wheel a controlled variable at another level.

      And shoulder and elbow angles, and muscle tensions in

the related muscles, are a raft of controlled variables at yet
another pair of levels.

If Bill had pulled on Dag's steering wheel, the disturbance would

have been to the perception of wheel angle. Since he pulled on the
arm, it would have been on the joint angles. The effect of changing
the values of joint angles would, of course, have been to change the
steering wheel angle, and thereby to change the perceived position
in lane. Dag controlled the position in lane by controlling the
lower-level variables. Had Bill disturbed the steering wheel
directly, the effect would have been to also disturb Dag’s joint
angles, which would have required changes in the reference values
supplied to the muscle tension control units. So it’s not easy to
disentangle the effects of Bill pulling on Dag’s arm and his pulling
on the steering wheel, since the feedback paths in the real world
are quite tightly coupled.

Either way, the disturbance, like any disturbance, results in less

precise conformation of the perception to the reference than would
be the case in the absence of disturbance, but it does not influence
the ability to control, which is the ability to keep the perception
near its reference value despite the disturbance.

Since control is never absolutely perfect, the effects of low-level

disturbances do propagate up the hierarchy and must be compensated
at each level, but because control is better than no control, the
effects are diminished as one goes up through the levels. So my
answer to Fred’s question: " Is that a disturbance to
the
car-in-the-lane controlled variable or is it a disturbance to some
variable related to my behavior – perhaps “controlling for
unimpeded
ability to steer”?" is that it is a disturbance to Dag’s joint
angle perceptions, and thus a (lesser) disturbance to Dag’s
steering wheel angle perception, and thus to Dag’s “car-in-lane”
perception – but not a big one. It affects the precision of Dag’s
car-in-lane control, but not his abiity to steer (unless Bill
pulls very hard).

Martin
···
    Best, Dag



    At 09:09 AM 10/28/2014, you wrote:
      [From

Fred Nickols
(2010.10.28.1205 EDT)]

      I have a question of clarification about PCT as applied to

human
performance.

      Disturbances are those other actors and factors that also

affect the
controlled variable. In human performance technology, these
would
fall under “Conditions.” But, in human performance
technology,
“Conditions” also includes factors that affect the behavior of
the
performer and that can impede, hinder or even help the person
to
perform/behave as necessary.

      Let’s use the driving the car example. My aim is to stay in my

lane. A side wind might be a disturbance. But what if you, a
passenger, tug on my arm? You are interfering with my ability
to
steer and thus maintain lane position. Is that a disturbance
to the
car-in-the-lane controlled variable or is it a disturbance to
some
variable related to my behavior – perhaps “controlling for
unimpeded
ability to steer”?

      I’m a little puzzled.  Any help greatly appreciated.
       
      Regards,
       
      Fred Nickols, CPT
      Managing Partner
      **[              Distance

Consulting LLC](http://www.nickols.us/)
The Knowledge
Workers’ Tool
Room

*“Be sure you measure what you want.”
“Be sure you want what you measure.”
***

[From Bruce Abbott (2014.10.29.1720 EDT)]

[From Fred Nickols (2010.10.28.1205 EDT)]

FN: I have a question of clarification about PCT as applied to human performance.

FN: Disturbances are those other actors and factors that also affect the controlled variable. In human performance technology, these would fall under “Conditions.” But, in human performance technology, “Conditions” also includes factors that affect the behavior of the performer and that can impede, hinder or even help the person to perform/behave as necessary.

FN: Let’s use the driving the car example. My aim is to stay in my lane. A side wind might be a disturbance. But what if you, a passenger, tug on my arm? You are interfering with my ability to steer and thus maintain lane position. Is that a disturbance to the car-in-the-lane controlled variable or is it a disturbance to some variable related to my behavior – perhaps “controlling for unimpeded ability to steer”?

FN: I’m a little puzzled. Any help greatly appreciated.

BA: Fred, I would refer you to Bill Powers’ BYTE article (Part 1) at http://www.livingcontrolsystems.com/enclosures/byte_june_1979.pdf The first section, entitled “The Problem with Behavior discusses precisely the problem you raise (even using the example of driving a car to illustrate the point). See also the accompanying Figure 1, which shows how disturbances may enter at every level of the hierarchy involved with “driving in a straight line.”

Bruce