RM:
A problem, in PCT, is simply an inability to control a perception you want to control.
HB :
I’m wondering what could it mean »inability to control« in PCT. Can you give some »deeper« PCT explanation of this inability ? Or some example ?
RM :
There are basically two kinds of problems from a PCT perspective: lack of control due to lack of skill (such as inability to solve a math problem due to lack of knowledge of the rules of algebra) and lack of control due to conflict (such as lack of control of eating due to a conflict between wanting nourishment and wanting to be thin). Tim Carey and I discuss the difference between these two types of problems and how to solve them in our recent paper Understanding the Change Process Involved in Solving Psychological Problems: A Model-Based Approach to Understanding How Psychotherapy Works (2014).
HB :
I wonder again what could it mean »lack of control« in PCT ? And what is »lack of skill« in PCT ? It seems to me that you are using psycholological or I don’t know which terms for »covering« PCT description. So  I don’t see here any PCT description of PCT problems. Maybe again my language problem J.
RM : The solution to both of these types of problems involves what could be called “reconstructing your worldview�; but the reconstructing is quite different in each case.
HB :
Do I understand right that solutions in PCT have more possible basic principles , mechanisms ? And the basic term is »reconstructing« in two possible meanings ?
RM :
If the problem results from lack of skill then the solution is education; teaching the person the perceptions to control to achieve the desired result.
HB :
Again I’m wondering what this could mean ? Psychological or educational theory of solving problems or PCT explanation ? And do I understand right that you are »defining« education as »teaching the persons the perceptions to control«. Is this some new »PCT-education« theory ? What is teaching for you anyway ?
RM :
If it’s a conflict-based problem then the solution can only be achieved through reorganization; there is no way to teach the person the perceptions to control that will achieve the desired result.
HB :
Well if I understand right there are basically two mechanisms for solving problems in human organism ? One is »skill-oriented education« like »teaching students to control perceptions« and the other is reorganization, which doesn’t allow »any kind of teaching the person the perception to control« ? What a mess if I understood it right…
RM :
If the â€?complex business problemsâ€? addressed in the book are lack of skill problems then they can be readily solved by simply teaching the correct way to achieve the desired results. If, however, these problems are conflict-based – as they seem to be since they are described as involving resistance to change of “worldviewâ€? – then the only solution is random reorganization, perhaps assisted by MOL; an outsider cannot tell the person with the problem what the correct solution to their problem is.
HB:
Do you suggest that there are two ways of solving problems in PCT :
-
teaching the correct way to achieve the desired results.
-
solving conflict with random reorganization, perhaps assisted with MOL
Some RCT construct ?
RM :
What is being described is not necessarily cooperation. If the simultaneous control of the same perception is simply coincidental then there was no cooperation involved; it’s just two systems that happen to be controlling the same variable at the same time. Either system could have controlled the variable on its own; there was no need for the other system to be controlling as well. The only benefit of simultaneous control of the variable is that each system needs to produce less output to produce the desired result than it would have if it were on its own.
HB :
So here we have »control of the same variable« in outer environment, although there is no »controlled variable« in outer environment in Bill’s diagram ?
RM :
This would be an example of cooperation if the two systems had agreed in advance to control the same perception so that each would have to expend less effort at controlling it individually. Cooperation involves two or more control systems achieving a result that could not be achieved by either system acting on its own.
HB :
But interesting, here we have »control of the same perception« ? Are there also two ways of perceiving »cooperation« in PCT ?
RM : Real cooperation requires that each system give up some control (give up some “personal freedom�) in order to achieve control of some variable that the systems involved could not achieve individually (so that they are all “freer�). Cooperation does not “just happen� when people adopt (coincidentally) similar goals (although adopting similar goals can be part of what is agreed to as part of being cooperative).
HB :
What could this »PCT« constructs mean ? »Give up some control«, »give up some personal freedom«, »adopt similar goals«…… Are you explaining your own wn psychological view on the book or PCT ? You are psychologist aren’t you ? Well that could explain many explanation problems you used….
I left out critics based on your worldview of economy. Afterall it’s your problem what you think. It seems to me Rick, that you are frequently using two ways (approaches) to solving problems One is Mr Hyde (behaviorism) and other is Dr. Jekyll (PCT). So it maybe seems to you that the »world problems« are divided into two possible soilutions. That’s not how organisms work. They have one basic mechanism for solving problems. And Bill described it very good. My proposal is to get rid of Mr.Hyde.
Best,
Boris
P.S.
AP : (Too bad - we were hoping for some good PCT publicity.)
HB : I agree J
···
From: csgnet-request@lists.illinois.edu [mailto:csgnet-request@lists.illinois.edu] On Behalf Of Richard Marken
Sent: Thursday, October 16, 2014 9:19 PM
To: csgnet@lists.illinois.edu
Subject: Review of “Reconstructing Your World View� by Bart Madden
[From Rick Marken (2014.10.16.1220)]
“Reconstructing Your World View� introduces Perceptual Control Theory (PCT) as one of four “core beliefs� that can help people solve their business problems. While there is a brief but adequate description of PCT in Chapter 5 it was never clear to me how PCT was relevant to all the proposed solutions to the business problems described in the book. Indeed, many of these proposals seemed to have little to do with an understanding of humans in terms of PCT. One example of this is the basic premise of the book: that you can solve your problems by “reconstructing your worldview�. This is presented as a matter of disabusing oneself of “faulty assumptions� so that one can perceive things correctly.
One example given in the book of the benefits of disabusing oneself of “faulty assumptionsâ€? is Walmart’s success due to Sam Walton’s ability to see that the perception “big stores in small townsâ€? was correct while Kmart’s failure resulted from its inability to get past the idea that “big stores in big townsâ€? is correct. But there is nothing in PCT that says that one way of perceiving the world is more correct than another. The “correctnessâ€? of a perception makes sense only in terms of whether controlling it achieves the controller’s higher order goals – all of them. So controlling for “big stores in small townsâ€? may have been “correctâ€? for Walton inasmuch as it achieved all of his higher level goals but controlling that perception may not have been correct for Kmart because it would not have achieved all of Kmart’s higher level goals.
How you solve problems (from a PCT perspective) depends on the type of problem you have. A problem, in PCT, is simply an inability to control a perception you want to control. There are basically two kinds of problems from a PCT perspective: lack of control due to lack of skill (such as inability to solve a math problem due to lack of knowledge of the rules of algebra) and lack of control due to conflict (such as lack of control of eating due to a conflict between wanting nourishment and wanting to be thin). Tim Carey and I discuss the difference between these two types of problems and how to solve them in our recent paper Understanding the Change Process Involved in Solving Psychological Problems: A Model-Based Approach to Understanding How Psychotherapy Works (2014). The solution to both of these types of problems involves what could be called “reconstructing your worldviewâ€?; but the reconstructing is quite different in each case. If the problem results from lack of skill then the solution is education; teaching the person the perceptions to control to achieve the desired result. If it’s a conflict-based problem then the solution can only be achieved through reorganization; there is no way to teach the person the perceptions to control that will achieve the desired result. If the â€?complex business problemsâ€? addressed in the book are lack of skill problems then they can be readily solved by simply teaching the correct way to achieve the desired results. If, however, these problems are conflict-based – as they seem to be since they are described as involving resistance to change of “worldviewâ€? – then the only solution is random reorganization, perhaps assisted by MOL; an outsider cannot tell the person with the problem what the correct solution to their problem is.
PCT is simply a model of how purposeful behavior (control) works; it supports no particular political point of view or value system. But it does show what a properly functioning living system is: it’s a system that is in control. So if one’s idea of a “goodâ€? society is one where everyone is in control of their lives – that is, if one is controlling for the perception of a society made up of individuals who are able to control the perceptions they need and want to control (as mine is) – then “Reconstructing Your World Viewâ€? is particularly disappointing forum for “promulgating PCTâ€?. This is because the book seems to accept the idea that competition is a good thing; that "society benefits from business firms competingâ€?. Competition is just another word for conflict and if PCT teaches us anything it’s that conflict is the enemy of control. So I think that an understanding of PCT leads to a very different conclusion about the merits of competition in society, more like the conclusion so beautifully articulated by Powers in his paper “Degrees of freedom in social interaction”( reprinted in LCS I). In particular, see the section on “Freedom in Social Interactions” (starting on p. 229) for the PCT view of the supposed benefits of competition in a society.
Complementing the lack of understanding of the debilitating effects of conflict is a lack of understanding of the nature of cooperation. One of the “Key points� at the end of the chapter on PCT is the following: “When people working together have sharply different high-level goals, conflict is to be expected. When their high-level goals are similar, expect cooperation.� What is being described is not necessarily cooperation. If the simultaneous control of the same perception is simply coincidental then there was no cooperation involved; it’s just two systems that happen to be controlling the same variable at the same time. Either system could have controlled the variable on its own; there was no need for the other system to be controlling as well. The only benefit of simultaneous control of the variable is that each system needs to produce less output to produce the desired result than it would have if it were on its own. This would be an example of cooperation if the two systems had agreed in advance to control the same perception so that each would have to expend less effort at controlling it individually. Cooperation involves two or more control systems achieving a result that could not be achieved by either system acting on its own. Real cooperation requires that each system give up some control (give up some “personal freedom�) in order to achieve control of some variable that the systems involved could not achieve individually (so that they are all “freer�). Cooperation does not “just happen� when people adopt (coincidentally) similar goals (although adopting similar goals can be part of what is agreed to as part of being cooperative).
Cooperation is the basis of civilized human society. And I think it is the failure to understand the nature of cooperation from a PCT perspective that I find most problematic about this book. A business is a cooperative venture between employees and employers. So any problems in the business are control problems for both employees and employers. But this book presents PCT as a solution to the problems the employer only (with even the small nod toward improving “worker satisfactionâ€? being aimed at making business better for the employer). I find this focus on solving business problems only from the employers perspective to be almost obscene in the context of an economy where over the last 30 years CEO remuneration has gone from 50 to over 300 times that of the average employee while employee wages have remained stagnant or actually declined in real terms. Since money is what gives people a great deal of their ability to control (in a society based on specialized production) it’s pretty clear that over the last 30 years the problems of employers have declined considerably while those of their employees have increased substantially. It seems to me that what we need are more books on how employers can better cooperate with employees to give employees better control of their lives.
Ultimately I think this book suffers from a “worldview� that is well described in these quotes from two of my favorite economists:
This disposition to admire, and almost to worship, the rich and the powerful, and to despise, or, at least, to neglect persons of poor and mean condition…[is] the great and most universal cause of the corruption of our moral sentiments… We frequently see the respectful attentions of the world more strongly directed towards the rich and the great, than towards the wise and the virtuous. We see frequently the vices and follies of the powerful much less despised than the poverty and weakness of the innocent. (Adam Smith, Theory of Moral Sentiments I.III.28).
The modern conservative is engaged in one of man’s oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness. John Kenneth Galbraith
I look forward to someday seeing a truly PCT-based book on economics and business. I think it would describe an economy organized a lot more like those of the the Nordic countries than that of the US.
RSM
–
Richard S. Marken, Ph.D.
Author of Doing Research on Purpose.
Now available from Amazon or Barnes & Noble